In this essential session, Rachel Smalley, Head of Inclusive Design at Jacobs and Chair of the BS8300 committee, will explore the who, what and why of inclusive design, and the critical role it plays in built environment functionality for end users as well as building safety. Drawing on her extensive experience across government, planning, and regulatory bodies, Rachel will examine how applying an inclusive design approach can result in built environments which meet the requirements of diverse user groups, enhance building functionality. Resulting in people focussed, welcoming, usable, futureproofed and relevant developments. This presentation offers valuable insights for building owners, facilities managers, engineers, and other industry professionals seeking to implement inclusive and safety solutions, join us for a comprehensive overview that bridges a technical approach with practical implementation strategies.