Systematic Inclusion Design No Barriers - Heathrow Airport

Date: Wednesday 29 October 2025
This was an on-line event.
Topic:

Join Jenny McLaughlin, Senior Project Manager at Heathrow Airport, for the webinar "Systematic Inclusion: Design No Barriers." In this session, Jenny will explore how designing for human difference—not the average—can lead to safer, more inclusive, and empowering environments across the built environment. Drawing on real-life examples from her work at Heathrow, Jenny will highlight how individuals experience safety differently and introduce the ‘wheel of consideration’—a practical tool that helps teams anticipate diverse needs, record inclusive decision-making, and measure progress. Attendees will gain a deeper understanding of ‘equitable safety’ and how inclusive design can be embedded into every stage of a project to improve outcomes for all.